As you know, we have enjoyed working for 15 years now to enhance you and satisfy you as much as possible. Our entire history was written thanks to you . Without you, this adventure would have been just a dream and for 15 years now, it has indeed been a reality.
This is why, at the A telier des Dames, satisfying you is a priority.
Beyond a sale, we have always been keen to share a moment, an emotion, particularly in stores where our team is always there to welcome you and advise you. We are proud to have built a passionate and dedicated community , which shares our vision and values.
We know that every woman is unique and has different needs and desires. This is why we always seek to understand their needs and desires and to personalize our jewelry to best meet their expectations. At the Atelier des Dames, we give you the choice , both in the type of fine stones , in the color or in the way of wearing our jewelry . We work hard to ensure that every interaction with you is warm and friendly.
We pride ourselves on providing you with a transparent , honest and ethical experience. Our prices are fair all year round and our jewelry is made with love in our French workshop in Hossegor to guarantee you the most beautiful materials and the best know-how. We surround ourselves with as many local partners as possible: French gilders, chains from French houses, etc.
Transparency with you is essential to us, we work hard to ensure fair and responsible business practices.
Your opinions are valuable
Thank you for trusting us and leaving us feedback regarding your orders. Your comments and opinions are valuable to us, it is our daily source of motivation. Your passions, your loyalty and your commitment inspire us and your feedback helps us improve every day, so thank you for contributing to the development of the Atelier des Dames.
Without you, this adventure would not exist and we are grateful for your daily support and guidance.
Our service After-Sales, ready to answer you if needed
You may not know it, but the Workshop offers you a very responsive After-Sales Service in order to best answer your questions and needs. We are here to help you if you encounter any problems with one of our products, we love to talk with you, listen to you, advise you and respond to all your concerns . We are also here to provide you with useful advice on the use and care of our jewelry so that you can enjoy its maximum durability.
Our after-sales service is easily accessible, whether in person when you visit us in store, by telephone or online.
If you would like to contact us, call us on 07 87 81 28 96 or send us an email to: contact@latelierdesdames.fr
You can also go to our FAQ page where you will find many answers to your questions.
A competition game MADNESS to say THANK YOU
You have probably seen it on our Instagram account, to thank you, the Atelier des Dames is holding the biggest competition in its history and giving you the chance to win 1 year of jewelry!
And no, you are not dreaming, 1 year of jewelry , either 1500€ voucher on everything our e-shop and/or in our three stores, to be spent once or several times over 12 months ❤️❤️❤️
To participate, it's very simple, you just need to register on the link just below:
✨ I'm participating ✨
SURPRISE : THE Golden tickets arrive at the Workshop
Other surprises at the workshop, the arrival of the Golden Tickets !
You're not dreaming, 15 golden tickets worth €50 will be sent and with a little luck, one of them will be carefully placed in one of your packages!
If this is the case, you can use the €50 voucher on our e-shop and fall for the jewelry that catches your eye.
Many other surprises are being prepared, we want to please you and thank you throughout this year so stay by our side once again!